Questions
Frequently asked questions
Here are the questions that come up most often about this reference and about everyday life with software, from the first install to saying goodbye to things you no longer need.
Keeping software in order is like keeping a closet in order: it's easier not to clutter it than to clear it out later.
About this reference
Is this the same site that used to be here?
No. A different website once ran on this domain, and later unrelated spam pages appeared here. Their materials weren't preserved, we don't restore them and we have nothing to do with them. The only thing we share is the name.
Why can't I get programs from your site?
Because this reference doesn't distribute programs or files. Hosting other people's software means risking outdated versions and fakes, and the official source is always more reliable than any third-party archive.
Why don't you name programs and systems?
Interfaces and names change quickly, but the principles stay the same. Besides, we don't want to turn into a ranking or an advertising showcase: this reference doesn't sell anything and doesn't recommend specific products.
What is your advice based on?
On the general principles in system and software developers' documentation and on our editorial experience. We don't publish made-up tests, measurements or stories.
Installing and updating
How can I tell that a website really belongs to the developer?
Find it yourself rather than through an ad, check the address carefully and look at the product description, contact details and support section. If the program is available in your system's built-in app store, that's another reliable route.
Do I have to restart my computer after installing something?
If the installer asks for a restart, it's best not to put it off for long: some changes only take effect after a restart, and until then the program may behave oddly.
Can I turn off automatic updates?
Technically you often can, but it's better to keep security updates automatic. If you're worried about surprises, schedule installation for a time when a restart won't get in the way of your work.
What should I do with old versions that no longer get updates?
If the developer has ended support, vulnerabilities in the program are no longer being fixed. See whether there's a newer version or another way to handle the same task, and don't open files from unverified sources in the old program.
Keeping your computer in order
How often should I review my list of programs?
It's convenient to do it from time to time, for example when the seasons change. Remove what you haven't used in a long time and check your startup apps. It doesn't take long and clears up a lot of mysteries.
Do I need “cleaner” programs?
Usually not. The system's built-in tools are enough for uninstalling programs and managing startup apps, while aggressive “cleaners” sometimes become a source of problems and unwanted ads themselves.
Should I install a program “just in case”?
Better not. Every unnecessary program takes up space, may sit in your startup apps and needs updates. Install what you need now, not what might come in handy someday.
What about a computer the whole family uses?
Give everyone their own standard user account and leave administrator rights to one adult. That way, an accidental install from an intriguing ad won't affect the entire system.
Read next
- Guides
Step-by-step guides: how to install a program carefully, update it, review startup apps and uninstall it without leftovers. Plus our article catalog.
- If it fails
What to do when a program won't start, won't uninstall, keeps asking for admin rights, or when something unwanted shows up after an install.
- Security
Risks when looking for software: fake download sites, pirated versions, installers with bundled extras and fake update notifications in your browser.
- Comparisons
How free, trial, open source and paid software differ, how an installer compares to a portable version, and which updates to install right away.
- Glossary
A glossary of terms: installer, license, open source, startup apps, administrator rights, checksum, digital signature and other everyday software words.
Sources
- Documentation from operating system and software developers (general principles)
- Softoban editorial materials
These recommendations are written in general terms as of the date they were prepared. Installer windows, menu items and the names of system tools vary and change with updates, so check your system's help and the program developer's documentation rather than relying on how things looked last time.